Here’s a recent Screencast with Restaurant Owner featuring Pizza Party.

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How Visible are You to Your Customers?

Last week we had an interesting conversation with Bear Silber, the co-owner of Pizza Party in Santa Clara, CA. Pizza Party is a single unit restaurant that has been in business since 1962.

If you go to Pizza Party’s home page at www.PizzaPartyOnline.com you’ll find a personal welcome message from Bear as well as an invitation to contact him personally with any questions, comments and suggestions. His cell phone and email address are right there.

Bear says this gives him the ability to talk to his customers one on one immediately without any delay and to handle any problems quickly, right on the spot. He also said his customers love it.

How accessible are you to your customers?

As an independent owner, being this accessible and easy to reach is something that your local competitors probably aren’t doing and the chains by their nature can’t do.

Here’s an opportunity to differentiate your restaurant from everyone else. Show your customers how much you care about them by being out there, up front and easy to get to.

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Hey guys. How would you like to see Pizza Party on the Travel Channel’s Man V. Food or the Food Network’s Diners, Drive-ins and Dives?

We need your help on getting them here. I’ve offered a throwdown to Adam Richman from Man V. Food. My bet…that I can beat Adam at the Belly Buster Challenge. Currently the fastest time is 17 minutes held by the one and only Joey Chestnut. I told him that loser has to do the other’s job for a day. Adam has yet to respond.

I’ve also sent a similar request to Guy Fieri from Diners, Drive-ins and Dives….again, no response yet. Are they scared of the Bear?

Here’s how you can help, lets see how powerful the Twitterati can be!  You can follow @ManvFood & @_FoodNetwork on Twitter and Tweet @ them that you’d like to see Pizza Party on the show. You can also send an email to DDDinfo@mac.com and tell them that you’d like to see Pizza Party on Diners, Drive-ins and Dives.

One of the best ways to help too is to forward this blog post on to all of your friends and ask that they do the same. Post it on your Facebook, put it on your blog, email it to your Gramma, post it in your forums….anywhere you can think, the more the better

Thanks to everyone that helps…lets see if it will work. If we get them out here we’ll throw a pizza party for all that helped!

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Thanks Greg! We’ve always have and always will serve better pie than “The Rat” & “The Grampa” but it’s nice when we get recognized for it.

Visit www.freezerburns.com to see “The Frozen Food Master” at work and follow him on Twitter @freezerburns.

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KGO-TV San Francisco – March 30th, 2009

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Pizza Party is featured in the March 2009 issue of PMQ Pizza Magazine. You can view a larger size of the article or download it.

You can also listen to the interview that was featured on PizzaRadio.com.

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Download or view PDF

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You can view the full article on the San Jose Mercury website or on the Santa Cruz Sentinel’s. It was also written about on SliceNY, Eat Feats and Supersized Meals

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